TERMS & CONDITIONS
Sorry but we don't accept returns or offer refunds. The only exception is for artworks that were, clearly, indisputably and seriously faulty BEFORE they left the gallery: in this case, we require that you return the artwork(s), unused/unhung, in their original packaging, with the sales receipt and within 14 days of purchase. The buyer is liable for the cost of return delivery/shipping to the gallery.
Due to our size and limited staffing, we are unable to offer a delivery service. We kindly ask you to arrange your own delivery - but we are happy to pack your art for transit, recommend specialist fine art couriers and shippers and assist you with collection arrangements, if you wish.
The artwork purchase price doesn't include any form of UK or overseas delivery.
Once a customer has bought an artwork, it is their responsibility to insure it during transit and at its final home
RESERVING AN ARTWORK
If so desired, artworks in an exhibition can be reserved by purchasing them in full, from which time they are reserved for that customer for any agreed time until the end of that exhibition's running dates, at which point they can be collected, either by the customer direct or by a delivery/shipping company arranged by the customer.
Spencer House Gallery will never use your personal details for anything other than contacting you regarding exhibitions, events, news, purchases or artworks which we feel may be of interest to you.
All personal data is securely stored and not accessible on any of the gallery's IT devices.
We obtain your data, with your approval, through a variety of means, including:
Forms you fill in /data you provide
Forms which you complete and submit on our website
Data we collect face-to-face or via e-mail, online private message or telephone.
Your personal data will never be sold or distributed for use to any third party.
We comply with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) in relation to your data.
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